1. Information We Collect
We collect information you provide directly, including name, email address, company name, phone number, and CAD files uploaded for quoting purposes. We also collect standard web server log information including IP address, browser type, and pages visited.
2. How We Use Your Information
We use your information to provide quoting and manufacturing services, communicate with you about your orders, improve our services, and send relevant updates with your consent. CAD files are used solely for quotation and manufacturing purposes.
3. Data Protection
We implement appropriate technical and organizational measures to protect your personal data and CAD files. Access to customer data is restricted to authorized personnel only. Your CAD files are treated as confidential intellectual property.
4. Data Retention
We retain your account information while your account is active. CAD files and order data are retained for the duration of our business relationship plus 5 years for quality traceability and regulatory compliance.
5. Your Rights
You may request access, correction, or deletion of your personal data at any time. To exercise these rights, contact us at the email address listed on our website.
6. Contact
For privacy-related inquiries: metalbizz@metalbizz.com